What does your business look like to the person about to call you?
That is the only thing we check. Your listing, your reviews, and what happens when someone tries to reach you from a phone. The same things any customer sees before they decide. You get one specific problem, the evidence behind it, and one recommended fix.
The conversation
Talk it through with Aaron
Aaron is an AI video agent. He asks the same few questions we would ask on a first call, then hands your answers to Shawn. He takes about two minutes.
- Aaron is not a person. He cannot quote a price or book a time, and he will tell you so.
- Camera and microphone, in your browser only. Nothing is installed.
- Not recorded. A text transcript is kept so Shawn can read what you said.
- It ends on its own after four minutes, and you can leave at any point.
- You can skip him entirely and send the details instead. Same queue, same person reads it.
Connecting
Aaron
Aaron is not available right now.
That is on us, not you. Send the details instead and Shawn will pick it up himself. It lands in exactly the same place.
Done
That is everything Aaron needed.
Shawn reads the transcript, looks at your business himself, and comes back with what he found. If you want to add anything, the form below goes to the same place.
The audit
We only look at what your customers can already see.
No access to your systems, no logins, nothing installed. Four things, in public, the way a customer would find them.
Your listing
What shows up when someone searches for what you do near where they are: hours, service area, and whether the basics are right.
Your reviews, and whether they get answered
How recent they are, and what happens to the ones you have not replied to.
The contact path on a phone
Someone taps your number, your form, or your booking link on a phone. We follow that path and note where it breaks, stalls, or asks too much.
One business you are competing with
The same four checks on one comparable local business, so the finding has something to sit against.
What you get back
- Up to three dated pieces of evidence, with the links, so you can see it yourself.
- One problem: the one we think is actually costing you work.
- One recommended fix, and what it would take to do it.
- An estimate of the cost and the time, including anything ongoing.
- One next step, which may well be that you do not need us.
What we do not do. We do not promise you a number. Not more calls, not a better ranking, not a review count, not a close rate. If someone gives you that figure before they have looked at your business, they made it up.
Everything we recommend has a manual version. If an automation goes down, the work still gets done by hand. Nothing we set up should be the only thing standing between you and a customer.
Afterwards
What a fix actually looks like
If the audit finds something worth doing, it turns into one of these. One. Not a package.
Review trust
A repeatable way to ask for reviews and answer the ones you get, without nagging anyone or breaking any platform rule.
Contact path repair
Fix the place where someone tried to reach you and gave up, then put something in place that tells you when it happens again.
Lead response
Decide what happens when an enquiry comes in, who it goes to, and how fast. Designed so it works when you are on a roof and your phone is in the truck.
Reporting and follow-up
One view of what came in, what got answered, and what is still sitting there. So you can see it without asking anyone.
You pick one after the audit, based on what it found. We do not sell all four, and we do not sell any of them before we have looked.
Send the details
Tell us where to look.
Five fields. It goes to Shawn, not to a mailing list, and nothing gets sent to you automatically.
Got it.
Shawn reads these himself. He will look at your business in public first, then come back to you with what he found, usually within two working days.
Reference pending
Who you are dealing with
One person looks at it. Then that same person calls you.
AustinTXAI is run by Shawn Panchacharam, in Austin. He does the audit, he writes what he found, and he is the one on the phone afterwards. There is no account team and nobody is going to hand you off.
The company behind it is OMEGABYTE Technologies, which has been operating since 1992.